1. Damaged or defective products

2. Incorrect orders

  • If you receive the wrong product, Contact us within 7 days of receiving your order.
  • Send an email to customer.service@mojwater.com with photos of the damaged or defected item and order number.
  • We will either arrange to send you the correct product or issue a full refund, Including any shipping fees.

3. Change of Mind

  • We do not offer returns if you change your mind or are not satisfied with the taste of the product. as preferences can vary.
  • Please review product description and details before making your purchase.

4. Cancellation

  • Cancellations are accepted within 24 hours of placing the order. After this period, Orders cannot be cancelled.

5. Recovery process

  • Returns will be processed within 5 business days of confirmation.
  • The refund will be issued to the original payment method.

6. Contact information

  • Please note that this policy is subject to change, Any updates will be posted on www.mojwater.com .
  • Contact: +0096592288800